Privacy Policy

Last updated 9 November 2026.

This policy explains how Dracula's Burgers, 321 Beverley Road, Hull, HU5 1LD, handles personal information. It covers this website. It also covers a phone call, an email, or a message you send us on Instagram or Facebook.

How we meet UK GDPR is summarised in the GDPR Policy. Cookies are covered in the Cookie Policy. Use of the site is covered by the Terms of Service.

Who is responsible

Dracula's Burgers at the address above is the data controller for this website. Call 07479 688736 or email orders@draculasburgers.co.uk if you want to talk to us about your information. We have not appointed a Data Protection Officer. A restaurant of this size is not required to.

What this site collects

The site has no accounts, no enquiry form, no online checkout and no analytics. It does not ask for your name, email address or payment card. We do not build a marketing list from visitors.

If you call, email orders@draculasburgers.co.uk, or message us on Instagram or Facebook, we only see what you choose to send. We use it to answer you, take an order, or deal with a complaint. Those apps have their own privacy notices once you use them.

Server logs

The company that hosts this website may keep ordinary server logs, such as your IP address, browser type and the page you requested. Those logs are used to keep the site secure and to fix faults. They are not used to build a profile of you, and we do not sell them.

The lawful basis is our legitimate interest in running a secure website. That interest does not override your rights, because the logs are short-lived and are not used for advertising.

Orders and messages

If you contact us about food, the lawful basis is taking steps towards a contract, or performing a contract, when you place an order. If the law requires us to keep a record, the basis is a legal obligation. We do not use your details for marketing unless you have asked us to.

How long we keep information

Server logs are kept only as long as the host needs them for security. Messages and order notes are kept long enough to deal with the order or question, and for a short period afterwards in case of a complaint or a legal duty, then deleted.

Who else sees it

We do not sell personal information. The host processes server logs for us. Instagram, Facebook, Google and TripAdvisor are separate services. If you use them, they are responsible for their own handling of your information. We do not control their cookies or their privacy settings.

Your rights

Under UK GDPR you can ask for a copy of the personal information we hold, ask us to correct it, ask us to delete it, ask us to restrict it, or object to processing based on legitimate interests. Where a right applies, you can also ask for the information in a portable form. Call 07479 688736. We will reply within one month. We may ask you to confirm who you are. Some rights are not absolute, and we will explain if we cannot do what you have asked.

You can complain to the Information Commissioner’s Office at ico.org.uk/make-a-complaint.

Children

This website is not directed at children and it does not offer accounts. Please do not send us a child’s personal details unless you are their parent or guardian and you need to, for example to tell us about an allergy.

Changes

If this policy changes, the new version will be published on this page and the date above will change.

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